Updates

The latest releases and improvements to the Booking Experts products.

New

PMS Bookings Create group bookings using the map — You can now switch to a map view when you create a group booking in the back office. Click markers to add multiple objects to the booking at once. Using the Map for Group bookings #37902

App Store New app: SmartStay (available in the Benelux) — SmartStay connects your bookings to automated energy management. Heating and lights switch on before guests arrive and off after they leave, so accommodations are ready and energy costs go down.
View SmartStay in the App Store

Improved

• PMS Accounting Missed invoices and payments are now added to your journals automatically — Invoices and payments that were missing or outdated in your journals are now detected and updated automatically. Your journal records stay complete and up to date. #39049

• PMS Setup Changes to park settings now appear in the action log — Any changes saved across park configuration pages are now automatically logged. This includes changes to general settings, booking preferences, invoice options, modules, and payment configurations. #39511

• CMS Deleting an active facility now displays a clear error message — When a facility can't be deleted because placement widgets use it, a message now explains why. #35923

• INT Distribution The Booking.com app now displays clear outage notices — When Booking.com has temporary connection problems, editing accommodation mappings now shows a warning. You can retry your changes once the connection is back. #39834 #40191

• INT Distribution Create, edit, and deactivate Booking.com rate plans — You can now add, rename, and deactivate rate plans for Booking.com connections directly within the platform. Updates sync automatically to Booking.com, and deleting a plan prompts you to deactivate it in Booking.com. #39676

• INT Distribution Booking.com reservations now feature detailed channel and rate breakdowns — You can now see channel-specific stay details directly from Booking.com bookings. This includes Genius membership status, applied meal plans, cancellation policies, and commission breakdowns. #39688

• INT Distribution The Booking.com integration now supports bed and breakfast accommodations — You can now map bed and breakfast types within the Booking.com app. This enables properties classified as B&Bs to synchronize availability and rates directly with the channel. #40148

• INT Distribution Close properties on Booking.com from the mapping — You can now close properties directly on Booking.com instead of only opening them. The status window checks live availability and asks for the closure reason Booking.com requires. #39691

• INT Distribution Booking.com integration now syncs spoken languages and property currencies — Property settings now automatically share supported park languages with Booking.com. You can also set the currency when you first connect a property. #39690

• App Store The App Store now includes a dedicated insurance category — You can now browse and filter insurance apps in the App Store. #39985

Guest portal updates, browser autofill, owner night limits, bulk invoicing, and more.

Type amenities and channel booker details in the guest portal

Guests now see the amenities of their booked type directly in their reservation overview. The guest portal also asks bookers who booked through external channels for their contact details. A contact is then created, and a secure verification link is sent that gives the booker access to the reservation.

Autofill support for checkout and guest list forms

Guests can now quickly fill in their personal details with their browser’s autofill, both while booking and in the guest portal. Browsers automatically recognise saved names, addresses and phone numbers. This makes booking and filling in the guest list faster.

Internal names for periodic costs

You can now add optional internal names to periodic costs for easier filtering and reporting. These internal names stay separate from public invoice descriptions.

Night limits for owners’ own stays

You can set a maximum number of nights that an owner can book within a specific period. This limit applies to all bookings made through the back office and the owner portal, regardless of discount or pool points.

Direct capacity validation in guest group forms

When you edit the guest group, the type’s capacity is shown and the number of guests is checked straight away. This means an empty guest group can no longer be saved when creating a reservation. Users with the right permissions can still exceed the maximum if needed.

Add documents directly to confirmation emails

You can add documents directly to the booking confirmation templates. The system automatically attaches these files to all outgoing confirmation emails.

Bulk invoicing for bookings with uninvoiced changes

Users can select multiple bookings with uninvoiced changes and create invoices for these reservations in bulk. Use the filters to quickly find the right reservations by channel, debtor and label.

Interactive amenity badges in the amenity editors

Selected amenities are now shown as interactive badges above the tabs in the amenity editors. Click a badge to open its amenity group, or click the cross to unlink the amenity.

Danish language support for the interface

Users can now switch their back office language preferences to Danish. All back office menus, settings and tables are shown in Danish.

Creating group bookings in the back office made easier: use the map view to select multiple objects.

You can now switch to a map view when creating group bookings in the back office. Selecting markers places multiple objects directly into the reservation.

Toggle in the group booking creation page

The group booking creation page now features the same toggle you already have for single reservations. Use it to switch between the list view and an interactive map view.

• Set the date filters to show only the available objects for your guests.

• Click multiple markers to add these specific objects directly to the booking selection.

• Click an already selected marker to remove this object from the selection.