Updates

Follow new updates and improvements to Booking Experts.

December 9th, 2025

BEX PMS

Feature update

The guest group and guest list pages have been updated to include partial stays for a reservation.

Partial stays

With partial stays, it is now easier to register guests who are not staying for the entire duration of a reservation. This results in a more accurate night register as well as accurate application of per person per night cost items. Family-oriented businesses will benefit especially, in scenarios where children are visiting their grandparents on holiday for a few nights, for example.

Edit the guest group of a reservation, and simply add or edit a partial stay within the reservation. The guests in the partial stay are counted separately from the guests that are staying for the entire reservation, so no need to register a guest twice.

Read more: Guest group: composition of guests staying within a reservation

Same access, better overview

The guest group of a reservation tells you how many guests are staying, the guest list contains their personal details, and now these pages are better connected as tabs in the 'Edit guests' page. You still access this page in the same ways, through the person icon or the pencil icon at 'number of guests' in the reservation.

This new overview allows you to better align data between the guest’s stays and personal details, which is especially important for partial stays.

Read more: Guest list: personal data of all guests in a reservation

December 5th, 2025

BEX PMS

Monthly recap

Guest portal branding, mandatory MFA, moving a preference booking, message read marks, and more.

Enhanced guest portal branding!

The guest portal has been enhanced to use branding. Guests will now experience a more personalized look and feel, reflecting your park's unique colors, fonts, and style for a more recognizable experience.

Mandatory MFA from 1st of December

Multi-Factor Authentication (MFA, 2FA) is now mandatory for users with an organization role, from December 1st. This way, your accounts and valuable data are well protected.

Alert when changing the object for a preference booking

An alert now warns you if you try to move a preference booking to a different object. This helps prevent unintended consequences, with a specific message in case of owner bookings to ensure owners stay in their own object.

Message read marks in the Inbox module

The Inbox now includes message delivery and read marks. You can easily see below each chat message whether it has been delivered to and/or read by the recipient, improving communication clarity.

Enhanced owner agreements export for DAC7

In an export of owner agreements, a column titled 'exempted from DAC7' will now be included. This allows you to easily verify which agreements are excluded from DAC7 reporting, streamlining compliance for your park.

All contact details in owner portal

The owner portal now displays all contact details, including empty fields. Owners can review and request an update of their information, ensuring data accuracy and helping in DAC7 reporting.

Faster input for new owners and new channels

When creating new owners or new channels, you can now easily search for and apply existing contacts. Contact information no longer needs to be copied manually if it already exists in your Contacts module.

Channel colors in planboard

Channel colors are now available in the planboard. This is a user-specific setting, allowing you to clearly visualize the origin of bookings based on their channel.

Loading indicators for form updates

When entering information in various forms and editing pages, a loading indicator will now be shown while updating. This clear visual feedback lets you know what’s happening.

December 3rd, 2025

BEX CMS

Monthly recap

A set of default pages for new Sales module websites, adaptive reviews section, and more.

Automated default pages for Sales module

New websites that include the sales module now automatically have the most important default pages to get you started. This streamlines setup, saving valuable time by eliminating manual page creation. Enjoy a quicker start!

Reviews section suited to page content

The reviews section now selects reviews based on the page context. Only relevant reviews are displayed, depending on the page content.

Improved template management

We've enhanced the templates index page! Easily find your desired templates with new search and sorting capabilities. This improvement helps manage long template lists, making your workflow more efficient and organized.

New user experience for property price ranges

The system behind property price ranges in the sales module has been upgraded, delivering a cleaner, more intuitive user interface.

December 1st, 2025

BEX App Store

Monthly recap

Booking.com messaging via inbox module, a HomeToGo update and a new Micazu app via Qenner!

Booking.com direct messaging

Your Booking.com guests can now communicate with you using chat messaging. This has been integrated directly into the PMS, in the new Inbox module. Quickly and efficiently manage guest communication, in a centralized module that also offers conversation history and booking information at a glance.
Read more: Inbox module

New: Micazu app available through Qenner

With the new Micazu integration app, you can advertise your holiday homes on booking platform Micazu in a better way than was previously possible with iCal connections. This app is powered by channel manager Qenner.
Read more: Micazu: installation

HomeToGo: Cancellation date now included in reservation updates

The HomeToGo integration has been enhanced by including the cancellation date in reservation data, if present. This provides more accurate and complete booking cancellation data for partners.

November 25th, 2025

BEX PMS

Feature update

Easy insight into missing owner details in owner portal.

An owner can now easily see whether any of their information is missing, because the corresponding field will be empty in their owner portal. But why is this important for you?

Asking owners to check their data for DAC7

Come January, the DAC7 reports will be due again. That’s why it is important that your owner data is correct and complete. Now that owners can see exactly which details are and are not present in your system, you can ask them to check for themselves and request any changes necessary.

Read more about DAC7: DAC7: What is it and which data is required?

November 7th, 2025

BEX PMS

Monthly recap

Discounts in invoice rules, MFA at login and data exports, Airbnb messages, and more.

Discounts in invoice rules and other financial improvements

We have enhanced the invoice rule feature to specifically include or exclude discounts or costs that count as rent. This allows you to group all rent on an invoice but still display discounts separately.

To streamline reconciliation of payments, the payment export now includes both the Mollie payment ID and the payment request ID.

The Danish Krone (DKK) is now available as a currency.

Login security and export data control

We've added a post-login warning page to enable Multi-Factor Authentication (MFA) for employees logging in with an email/password combination who haven't yet configured MFA. This is part of the process of making MFA required for all accounts with an employee role starting from December 1st. We've also added the ability to see who creates exports and what data they contain, which is displayed on your park's actions page, providing better oversight of data usage.

Airbnb messages in a conversations module

We have built an integration with Airbnb's messaging service, allowing you to conveniently send and receive messages from your Airbnb guests from BEX PMS. This only applies to the direct Airbnb integration, not Airbnb via Qenner. You’ll see the messaging service in a new module called Conversations, which will show up in the dark green bar next to 'Statistics'.

The Conversations module is the start of our Unified Inbox initiative! Communication streams of other platforms will be added to the conversations module in time. For now, the Conversations module only handles Airbnb messaging.

Notification badge for updates

We've improved how you stay updated with our latest changes. In the top navigation bar, the megaphone button now shows a small badge whenever there are new announcements you haven't read yet.

Custom colors for channels

We've enhanced our system to allow you to customize the colors of your channels. You can now easily select your preferred color from our palette of 30 options on the channel edit page.

Interface and performance enhancements

We have updated our image processing system, improving the manner in which images are compressed and optimized. This means faster loading times and better image quality.

The page for editing and creating types has been updated for a more user-friendly experience, in line with the continuous modernization of our user interfaces.

You can now easily search for and select the right cost when adding costs to your to-dos.

November 5th, 2025

BEX CMS

Monthly recap

Highlighted subsites, template management, N8N support, and CTA buttons on mobile.

Highlighted subsites for multi-park organizations

We've successfully added a new section for your pages, highlighted subsites. This will enable clear and attractive featuring of multiple subsites (parks) on any page. Each featured subsite includes a rich display with relevant park information, a call to action, image galleries and key selling points.

Better template management on pages

We've added the ability to conceal templates on your pages. This means you can now hide entire template sections, making it easier to manage content for different languages or specific audiences without removing them completely.

N8N self-hosted instance support

Our N8N form action now supports self-hosted instances. Previously, non-N8N domains in endpoint URLs were not supported. This update allows seamless integration of your self-hosted N8N setups, offering greater flexibility.

Improved button layout in header modal

We've improved how CTA buttons are displayed in the mobile menu. The 'Search & Book' button is now more prominent, making it easier for potential guests to quickly find and book their next leisure experience.

November 3rd, 2025

BEX App Store

Monthly recap

POS synchronization, new payment method, and updates for Booking.com and Airbnb.

New: POS revenue synchronization for many providers

Through our integration partner Chift, it is now possible to synchronize POS revenue between no less than twenty-one different POS systems and BEX. These changes enhance our Point of Sale (POS) capabilities by allowing seamless synchronization of revenue data, helping ensure your financial records are always accurate and up-to-date with POS orders.
Take a look to find out if your POS provider is one of the twenty-one: POS integrations: installation & settings

BEX Payments now includes Pay By Bank payment method

We're excited to introduce Pay By Bank as a new payment method for BEX Payments! Guests can now select their own bank through the Pay by Bank method, and complete the transaction with online banking. This enhancement offers your guests more flexibility and convenience when completing transactions, streamlining their booking experience.

Automatically synchronize costs with Booking.com

The Booking.com full-content synchronization has been expanded. It's now possible to automatically synchronize costs in the PMS as charges in Booking.com. You can toggle this synchronization in your Booking.com integration app; edit your property and look at the 'Content synchronization' section.
More information: Content synchronization for Booking.com

More detailed control for Airbnb content synchronization

Previously, you could either synchronize all content or no content with Airbnb. Now, you can choose which content you want to synchronize, for each of your listings. This helps you better manage and control your Airbnb listings. Go to your Airbnb integration app, edit a listing and take a look at the 'Content synchronization' section.

October 31st, 2025

BEX CMS

Feature update

We’ve launched a new reviews section in BEX CMS. With this new section, you can easily display reviews on any of your website’s pages, in a grid or list view.

Attributes & filters

Site visitors can filter reviews based on multiple attributes like rating, date of stay, language, or the accommodation type.

No more need for custom HTML

This feature introduces native support for displaying and sorting reviews, eliminating the need for custom HTML implementations.

October 10th, 2025

BEX PMS

Monthly recap

Enhanced management of owner contacts

Owners now have contacts linked to them, including a primary contact, which prepares the system for future features. It is also logged who added, removed, invited, or revoked access for contacts. The 'contact type' column in the 'All' tab of your contacts page indicates whether a contact is a 'channel,' 'owner,' or 'booker.' In the contact itself, a count of cancelled reservations has been added to provide a more complete history.

More flexibility for owner agreements

You now have more flexibility when managing owner agreements. We've updated the agreements page to provide a better overview with new tabs and a search bar. It is also now possible to set an end date directly on an owner agreement, so you no longer need to create a new agreement just to add an end date.

POS improvements

We've improved the Point of Sale module with two key updates. You can now quickly add products to a receipt by scanning their barcodes, making checkout faster and easier. Additionally, we've improved how you find receipts by introducing separate tabs for sales, payments, and register counts.
Read more: Using a POS barcode scanner or Types of receipts

Enable use of license plates in administration settings

You can now enable the license plate module yourself, through the "Use license plates" setting in Administration Settings - Bookings. Use it with an access control integration for automated access, and to keep track of authorized vehicles on your park.
Read more: Administration settings for bookings and License plate module

Employee account security updates

To provide greater transparency, BEX now registers when employee permissions are updated and who made the changes. We also added a column to the organization employee index page to display each employee's login method—whether it's just SSO or also Multi-Factor Authentication (MFA)—to help you manage security policies.
Read more in the Deep Dive: Protect your log-in with MFA

New: Label descriptions

We’ve made it easier to use your labels! You can now add descriptions that appear when someone hovers over the label with their mouse pointer, which helps to keep the label text concise while providing important context. When creating a label, you can test this in the new preview.

Periodic costs in owner profile

It is now easier to manage periodic costs for owners. You can add these costs directly to an owner profile, which helps streamline administration across multiple agreements.
Read more: Adding periodic costs to profile or agreement

More accurate meter reading settlements

When creating an invoice for an owner in the expected meter reading settlements page, the invoiced period will now correctly match the period between your recorded meter readings. Additionally, you can now use the checkbox to select all items, not just those visible on the current page.

Improved design & navigation for Owners module

We've made updates to the design and navigation across the owners module. Breadcrumbs have been added to help you navigate, and counters have been moved to tab headers for a cleaner look. 'Commission agreements' and 'Owner profiles' also received updates for a clearer and more user-friendly experience, including a search bar, filters, and helpful explanations.

New: Filter by type in statistics

The 'Explorer' in the Statistics module has now been completed with a filter that you can use to specify statistics for one or more of your types. Easily discover how your types compare to each other when viewing datasets or creating reports.