January 16th, 2026
BEX PMS
Feature update
A new permission in the owner profile allows owners to cancel their own reservation before the arrival date.
Both booking and cancelling from the owner portal
It was already possible to allow owners to book a stay for themselves directly in their owner portal. Now, they can also cancel it themselves if that reservation is no longer wanted. The only limitation is that cancellation is only possible before the arrival date; cancellations on the day of arrival are not accepted.
Cancelling can be done directly from the overview page in the owner portal, using the button behind the future own reservation listed there.
More information for owners: Staying in your own holiday home
If an owner cancels their own reservation, you will be notified of this in a reception message.
Setting it up in the owner profile
To ensure that your owners can book and cancel their own stays, go to your owner profiles and edit them. See that the owner permission that allows owners to make reservations is checked, and then also check the new permission that allows owners to cancel.
Updating the owner profile applies the change to all owners with this profile.
More information on this owner permission: Owner permissions: Make reservations and additional actions
January 9th, 2026
BEX PMS
Monthly recap
Set invoice date to check-in, multi-device MFA access, flexible guest stays, and more.
Booking invoice created upon check-in
Generating booking invoices can now be done automatically upon check-in. This, along with the right journalisation setting, ensures that turnover and VAT are recorded on the arrival date. Especially relevant for meeting accounting requirements in the UK and Belgium!
Read more: When to invoice guests: booking invoice date
Seamless multi-device access with MFA
Stay logged in on your phone and laptop simultaneously, even with Multi-Factor Authentication enabled. This improvement supports your daily workflow, though an explicit logout will still end all active sessions across devices.
Flexible guest stays in guest group
The guest group now supports partial stays, allowing you to record the exact arrival and departure dates for individual guests within a single booking. Doing this will make the booking order more accurate, and ensure compliant reporting for local authorities.
Read more: New: partial stays in guest group & guest list
Enhanced contact anonymization
Anonymizing contacts is now faster, and any associated owners and/or bookings are also anonymized accordingly. With this update you can provide more robust data privacy and ensure compliance across your records.
E-invoicing via the Peppol network
With the new BEX E-invoicing app, you can use the Peppol network directly from the PMS. Send e-invoices to corporate clients with valid VAT and registration numbers. This is especially vital for our Belgian users ahead of the 2026 mandate.
Downloading invoices in separate PDF files
When downloading multiple invoices from the invoices overview, you will now get a ZIP file containing individual PDFs. Previously, this would have been a single merged PDF document. This makes organizing and sharing invoices much easier.
Enhanced financial overview
The Financial module has been restructured with a better navigation menu. Menu items are grouped, 'Payment batches' has its own menu item, and 'Invoices to pay' has split tabs for refundable and other payable invoices.
Owners' license plate pre-filled in owner reservation
Efficiency boost for the backoffice: owner reservations now automatically copy license plate details directly from the owner page, cutting down on manual data entry.
Owner login method visible in owner page
A new icon in the owner page clearly displays the login method used by the primary owner and other associated contacts with access to the owner portal. Provide faster, more informed support to your owners by knowing exactly how they access their account.
Maximum of 1 coupon per reservation
To ensure promotional rules are followed and discount limits are enforced, we have implemented a limit of one coupon per reservation. This prevents guests from stacking multiple coupon discounts on a single booking.
New guest type filter for reservations
In your reservations overview, you can now filter based on whether the reservation includes certain guest types. These are the guest group age brackets and pets. Use it to easily find all reservations that include children, for example.
Improvements for Inbox module
Reloading the page is no longer necessary to display a sent message. Only new incoming messages will now mark conversations as 'open', indicating you need to take action. The conversation status will not change when confirmation messages or (automated) messages from Booking.com are sent.
January 7th, 2026
BEX CMS
Monthly recap
For CMS, December was all about performance updates. These changes behind the scenes are not immediately noticeable in your daily operations, but ensure a smoother overall experience.
There were three updates that improved the performance of CMS sites on mobile devices. One of them has improved the availability calendar when trying to book on a mobile phone.
If you use the Sales module, you might have noticed that the way properties are added to property lists is more intuitive. This was one of the two performance updates for this module.
Multiple improvements were made for an enhanced communication between CMS and PMS, which also made sure the guest group filter in your Search & Book bar now performs better.
Do you use a lot of video content and stickers for your pages? It is now easier to manage them with the newly added search functionalities for both.
Sections and widgets have also had some performance updates, and because of one of those updates you can now add a HTML class to a specific section or widget, which aids in styling a CMS website with custom CSS.
January 5th, 2026
BEX App Store
Monthly recap
BEX E-invoicing via Peppol, CloudPass and GeoVision for UK, and Danish statistics
BEX E-Invoicing
Start sending e-invoices via the Peppol network with BEX E-invoicing. This includes supporting functionality in PMS, integrating e-invoicing delivery in the familiar invoice processes. To send an invoice via the Peppol network, the receiver must be a company with valid VAT number and business registration number.
Because e-invoicing between businesses is now mandatory in Belgium, the app focuses on our Belgian users. Support for other countries will follow later this year.
CloudPass
CloudPass is an access control provider active on the UK market. With this app, you get smart barrier integration with number plate recognition, enabling automatic guest check-in and barrier opening. It streamlines access based on valid bookings.
GeoVision
GeoVision is an international access control provider, of special interest to UK users. The integration of barrier control by GeoVision allows automatic barrier opening for guests and owners, an you can also manage employee access through license plates.
Danmarks Statistik
Effortless reporting and compliance for Danish clients through this integration with Danmarks Statistik, the Danish national statistics authority. It automates monthly overnight stay reporting and streamlines mandatory compliance, eliminating manual tasks and saving valuable administrative time.
December 16th, 2025
BEX PMS
Feature update
New buttons in the topmost launch bar make switching between BEX systems quicker
New Staging and Live switch
Some back-office users may already be familiar with the staging environment. This has now been made easily accessible through a button in the top right of your screen. Switching back to your live environment is just as easy.
What is staging?
Your staging environment is a copy of your live environment, where you can test the effects of certain settings or actions without actually implementing them. This is useful if you are unsure which action to take, or if you want to see different settings in action to compare them.
Be sure to switch back to Live to continue your work!
BEX PMS, BEX CMS, and Planboard now with recognizable icons
The same familiar functionality, but with a new, lighter look and fitting icons!
December 9th, 2025
BEX PMS
Feature update
The guest group and guest list pages have been updated to include partial stays for a reservation.
Partial stays
With partial stays, it is now easier to register guests who are not staying for the entire duration of a reservation. This results in a more accurate night register as well as accurate application of per person per night cost items. Family-oriented businesses will benefit especially, in scenarios where children are visiting their grandparents on holiday for a few nights, for example.
Edit the guest group of a reservation, and simply add or edit a partial stay within the reservation. The guests in the partial stay are counted separately from the guests that are staying for the entire reservation, so no need to register a guest twice.
Read more: Guest group: composition of guests staying within a reservation
Same access, better overview
The guest group of a reservation tells you how many guests are staying, the guest list contains their personal details, and now these pages are better connected as tabs in the 'Edit guests' page. You still access this page in the same ways, through the person icon or the pencil icon at 'number of guests' in the reservation.
This new overview allows you to better align data between the guest’s stays and personal details, which is especially important for partial stays.
Read more: Guest list: personal data of all guests in a reservation
December 5th, 2025
BEX PMS
Monthly recap
Guest portal branding, mandatory MFA, moving a preference booking, message read marks, and more.
Enhanced guest portal branding!
The guest portal has been enhanced to use branding. Guests will now experience a more personalized look and feel, reflecting your park's unique colors, fonts, and style for a more recognizable experience.
Mandatory MFA from 1st of December
Multi-Factor Authentication (MFA, 2FA) is now mandatory for users with an organization role, from December 1st. This way, your accounts and valuable data are well protected.
Alert when changing the object for a preference booking
An alert now warns you if you try to move a preference booking to a different object. This helps prevent unintended consequences, with a specific message in case of owner bookings to ensure owners stay in their own object.
Message read marks in the Inbox module
The Inbox now includes message delivery and read marks. You can easily see below each chat message whether it has been delivered to and/or read by the recipient, improving communication clarity.
Enhanced owner agreements export for DAC7
In an export of owner agreements, a column titled 'exempted from DAC7' will now be included. This allows you to easily verify which agreements are excluded from DAC7 reporting, streamlining compliance for your park.
All contact details in owner portal
The owner portal now displays all contact details, including empty fields. Owners can review and request an update of their information, ensuring data accuracy and helping in DAC7 reporting.
Faster input for new owners and new channels
When creating new owners or new channels, you can now easily search for and apply existing contacts. Contact information no longer needs to be copied manually if it already exists in your Contacts module.
Channel colors in planboard
Channel colors are now available in the planboard. This is a user-specific setting, allowing you to clearly visualize the origin of bookings based on their channel.
Loading indicators for form updates
When entering information in various forms and editing pages, a loading indicator will now be shown while updating. This clear visual feedback lets you know what’s happening.
December 3rd, 2025
BEX CMS
Monthly recap
A set of default pages for new Sales module websites, adaptive reviews section, and more.
Automated default pages for Sales module
New websites that include the sales module now automatically have the most important default pages to get you started. This streamlines setup, saving valuable time by eliminating manual page creation. Enjoy a quicker start!
Reviews section suited to page content
The reviews section now selects reviews based on the page context. Only relevant reviews are displayed, depending on the page content.
Improved template management
We've enhanced the templates index page! Easily find your desired templates with new search and sorting capabilities. This improvement helps manage long template lists, making your workflow more efficient and organized.
New user experience for property price ranges
The system behind property price ranges in the sales module has been upgraded, delivering a cleaner, more intuitive user interface.
December 1st, 2025
BEX App Store
Monthly recap
Booking.com messaging via inbox module, a HomeToGo update and a new Micazu app via Qenner!
Booking.com direct messaging
Your Booking.com guests can now communicate with you using chat messaging. This has been integrated directly into the PMS, in the new Inbox module. Quickly and efficiently manage guest communication, in a centralized module that also offers conversation history and booking information at a glance.
Read more: Inbox module
New: Micazu app available through Qenner
With the new Micazu integration app, you can advertise your holiday homes on booking platform Micazu in a better way than was previously possible with iCal connections. This app is powered by channel manager Qenner.
Read more: Micazu: installation
HomeToGo: Cancellation date now included in reservation updates
The HomeToGo integration has been enhanced by including the cancellation date in reservation data, if present. This provides more accurate and complete booking cancellation data for partners.
November 25th, 2025
BEX PMS
Feature update
Easy insight into missing owner details in owner portal.
An owner can now easily see whether any of their information is missing, because the corresponding field will be empty in their owner portal. But why is this important for you?
Asking owners to check their data for DAC7
Come January, the DAC7 reports will be due again. That’s why it is important that your owner data is correct and complete. Now that owners can see exactly which details are and are not present in your system, you can ask them to check for themselves and request any changes necessary.
Read more about DAC7: DAC7: What is it and which data is required?