Updates

Multiple todo updates, easier management of large group bookings, type-specific owner costs, and more.

Updates for Todo settings and management

• Guest and reservation labels as automated todo settings

  Add a guest or reservation label filter to automatic todos to automate specific preparations for your visitors, such as arranging a welcome gift for loyal guests. Todos are created based on the presence of the label, and are updated when labels change.

• More detailed monthly recurrence in periodic todos

  Schedule periodic todos for specific days of the month, such as every first Monday or every last Friday of the month. You can configure this easily by selecting the desired interval and the day of the week.

• 'After confirmation' scheduling option for reservation todos

  Automated reservation todos can be scheduled a specific number of days after a booking is confirmed. The exact todo deadline is calculated automatically. This date is capped at the arrival date, to keep planned todos relevant.

• Todo labels shown in detail view and index

  Individual todos as well as the index now consistently display all relevant todo labels. These labels are indicators of pet presence, occupied status, changeover day, etc; comprehensive information is now quickly accessible from any view.

• Grouping todos by object or facility in the planner

  This new filter option allows you to group unassigned todos by object within the todo planning. Organize all items logically by location before assigning them together, ensuring the executor’s list does not require them to travel back and forth a lot.

Bulk actions for all reservations in a group booking

Managing large group bookings is now faster with single-click actions to check in or check out all reservations simultaneously. The interface displays pre-check warnings for outstanding items and handles invoice creation or meter readings automatically. A new search field also lets you find a specific reservation within the group instantly: search by guest name, object, or license plate.

Booking portal analytics improved by standardized events

The booking portal uses standardized purchase and add-to-cart events to ensure accurate reporting across your analytics tools. Revenue calculations now sum individual item lines while excluding deposits and tourist taxes, to align with modern GA4 guidance. These tracking methods apply to completed bookings, late checkout options, amenity selections, and more.

Periodic costs can differentiate prices by object type

In the owner module, periodic costs can now be configured with different prices depending on type. This removes the need to manually override rates on individual owner agreements. The correct type-specific rate is automatically applied during invoice generation and uses a baseline price as a fallback.

Import and export owner license plates

Owner license plate information is now included in exports, and is recognized during import uploads. This resolves a previous limitation and allows for easier bulk updates and streamlined data management.

Share check-in and check-out time ranges in auto emails

The template tags for reservation check-in and check-out times have been upgraded to display the full scheduled time range. These tags previously only displayed the specific start time for arrivals and departures.

Add WhatsApp contact option to guest portal

In the guest portal settings, it is now possible to enable WhatsApp as a a direct communication channel. New organizations in BEX will have this communication feature active by default.

Optimized bundles index page

The index page for bundles has an updated design with an improved header, breadcrumbs, and a prominent creation button. The index shows configured channels, types, and whether a coupon is required. Enhanced filtering and smoother drag-and-drop reordering make managing your promotional bundles much faster.

A new structure for preference costs offers more control over how you charge for specific amenities and object selections.

Tiered amenity fees, and variable fees for object selection

Maximum flexibility while ensuring that behavior is the same across all channels. All types of preference costs can co-exist and will be charged only when appropriate.

• Preference cost for amenities: Distinguish between free and paid amenities, create tiers for premium amenities, or create a flat fee for any preferred amenity as a baseline.

  • Preference costs for amenities do not apply when guests select a specific object on the map, because the object already contains a defined set of amenities.

• Preference cost for objects: Create a flat fee for selecting any object on the map, and stack fees for objects that have premium amenities.

  • This way prices can vary depending on the amenities of the object, even when the guest selects an object on the map.

Read more on how to set up these preference costs: Setting up preference costs

About central language tools in campaigns, grid image displays, and Bunny.net videos in sales pages.

Campaign message language updates

Campaign messages now utilize the central language tool for smoother management. Related message components are grouped together to simplify your translation process. The system also displays a warning if any translations are missing before you send it.

Grid display of images in image set widget

The Image Set widget now includes a grid display variant. Users can configure the specific number of columns and set a maximum height. Try it out when customizing image presentations across your website.

Sales listing pages support bunny.net videos

Pages for sales objects in CMS now support video hosting directly through Bunny.net to improve loading performance. This infrastructure update enables a more integrated and efficient way to manage media content. The platform will automatically handle the video updates without requiring new user-facing settings.

.

After Airbnb and Booking.com, the Inbox module now also includes messaging for Vrbo guests.

• You do not need to activate anything, if you have an existing integration with Vrbo the Inbox module will now show any messages from or to Vrbo bookers.

Transition for existing Vrbo reservations

Vrbo messaging in the inbox module is available for all current and future reservations via this channel. All mail contact of the last three months has been synchronized to show in the Inbox, which aids a seamless transition of communication.

More about the Inbox module

Vrbo messaging in the Inbox works in exactly the same way as you are used to for Airbnb and Booking.com. If you are not familiar yet, be sure to read about how the Inbox module works: Inbox module

New integrations for DACH Meldewesen, Danish access control, and French accounting package Sage Intacct.

Six new Meldewesen guest registration apps

Six new apps for the DACH region have been built by Friva. These integrations automate guest registration for Alturos, Hochschwarzwald Card, Intenik, Konus Card, Neuhold, and Zermatt Bonfire. Check out the App Store’s compliance category for more information about these integrations.

Access Technology integration for Danish campsites in Beta

Booking Experts now connects directly with ACCT Access Technology, a Danish provider of access control solutions. This link enables automated gate control for vehicles, and is meant specifically for campsites operating within the Danish market. The app is still in its Beta version, so contact Booking Experts if you’re interested!

New French accounting integration: Sage Intacct

BEX PMS can be linked to Sage Intacct for financial data synchronization. This secure integration automatically transfers invoices and payments to reduce manual accounting work. You can find and manage this setup directly within our App Store.

New settings for reservation todos, prioritized type highlighting, and new layout for bundles.

Reservation todos with vacancy threshold

Use this setting to generate the reservation todo only when an object has been vacant for a specified minimum number of days. Effective for todos that become redundant when the object has been recently used, such as legionella checks. The system also adjusts or removes tasks if changes to neighboring reservations alter the vacancy period.

Reservation todos relative to booking confirmation date

Use this setting to schedule a todo a specific number of days after a booking is confirmed. The system calculates the todo date, capping it at the reservation start date (arrival date) if the calculated date is later.

Weighted priority sorting for highlighted types

Highlighting a type now uses a weighted priority system for finer control over how these are shown in the Search & Book. Types sort by highlight priority, with higher priority at the top. Use the multi-select in the type overview and a new prioritize button to update multiple types at once.

Bundle management has updated interfaces

The bundle show and edit pages now have a new layout to improve mobile responsiveness and enhance data display for cost composition, associated bookings, and coupon codes. One of the new features is the option to add seasonal image variants to optimize online presentation.

Synchronized reviews, optimized page settings, restored CSV exports, and safer video deletion.

Consistent review status across PMS and CMS

Archiving a review in BEX PMS now automatically removes the same review from any CMS review widgets or sections. You no longer have to doublecheck the visibility of inappropriate reviews.

Settings for pages have been optimized

Page titles and URL path overrides are now more recognizable, and there is clearer guidance on what the page descriptions are used for.

Restored export for email subscriptions

The CSV export option for email addresses with newsletter subscriptions has been restored. The export lists subscribed and unsubscribed email addresses, along with their language settings and internal tags.

Better video deletion and display

Deleting videos that are currently in use now includes an additional check. Additionally, the video usage display is now consistent with other content management sections.

Security logs for app credentials, updates for Airbnb and HomeToGo/Vrbo, and more API capabilities.

More security for app credential access by developers and app managers

App Store credentials are now hidden, developers and app managers are required to explicitly reveal these credentials to use them. Each reveal is logged for improved ISO auditability. Changes to park access and app re-authorizations are also comprehensively tracked, improving the security controls of your integrations.

Expanded pet-friendly availability for HomeToGo and Vrbo

A type is now marked as pet-friendly towards distribution partners if one or more of the associated objects permits pets. This change aims to increase conversion via HomeToGo and Vrbo in particular.

Airbnb defaults turnover days to zero and updates check-in time limits

The Airbnb integration now uses a default of zero for the amount of days needed in between reservations, to correctly match availability in BEX PMS. Check-in and check-out times with a time range rather than a single time indication are also retrieved to update listing details. These times are rounded to full hours for compatibility.

Enhanced sorting for types in distribution integrations

The highlight priority for types can now be used to sort their order. This enhancement improves data access and flexibility for integrations retrieving type information for listings on other platforms.

Danmark Statistik streamlines guest nationality reporting

The Danmark Statistik integration extrapolates guest numbers and nationalities based on the main booker and guest group. This updates reporting for parks that do not use PMS guest lists and removes manual entry.

Improved connection for energy integrations

A new connection allows integration partners to directly retrieve and update meter reading information. This integration streamlines resource consumption tracking across external platforms.

Owner tax and business registration numbers available to integrations

Tax identification numbers and business registration numbers are now included in the owner resource. This data expands the administrative information available through the Booking Experts application programming interface.