Updates

The new Restrictions grid allows you to use Closed to Stay restrictions to comprehensively manage distribution in a user-friendly, fast, and clear interface.

Global control of your administration’s distribution in a single day-by-day overview. Determine which type is bookable when and through which channels, from the current day onwards, for optimal occupancy.

Optimize your channel mix to maximize revenue

Restrictions offer flexibility and overview with the added context of occupancy rates and ADR (Average Daily Rate). Influence revenue by finetuning availability!

• Block availability for the entire park, or only for limited types and/or channels

• Restrictions can be placed for as short as a single night, even last-minute

• All restrictions, once saved, are immediately live

• Easily clear restrictions upon opening of new seasons

A combined purpose: functionalities replaced by restrictions

Within restrictions, the purpose of functionalities that were previously scattered in BEX PMS are combined.

• Type exclusions in channel settings: These are now no longer available; your current type exclusions have been transferred into corresponding restrictions.

• Zero-allotments: Allotments can now no longer be used to block all object availability for channels. Your current zero-allotments have been transferred into corresponding restrictions.

• Using arrival and departure schemes to block future years or seasons: This remains technically possible, but the clarity and ease of restrictions means you are better off not to. Arrival and departure schemes can still be used for their original purpose; to encourage LOS and control the busy days for your staff.

• Inactivating all prices in price lists: It remains possible to set prices to inactive individually. However, by closing availability through restrictions, it is now safe to edit and test future pricing in their default, active state.

The latest releases and improvements to the Booking Experts products.

New

PMS Bookings Send Booking confirmation and send Invoice pages layout updates — These screens now feature an updated layout and consistent design elements. The send buttons are always visible without scrolling.

CMS Google Tag Manager settings are now centrally managed within the PMS — The CMS automatically retrieves these settings from your PMS brand configuration, ensuring consistent tracking across all your online channels. Go to your Brand’s Web settings in the PMS to manage your Google Tag Manager configurations.

Improved

• PMS New semantic segments are available for parking places, owner residences, and recreational vehicles — You can now precisely categorize rentable types such as parking places, owner's/manager's residences, and recreational vehicles. This update replaces the generic "other" segment and are integrated across the PMS and CMS.

• PMS Guest Portal The guest portal reservation page clearly indicates if the guest list is complete or incomplete — Previously this status was only visible on the booking overview.

• PMS Settings The Corpus Christi public holiday is added to national holiday settings — The system now includes Corpus Christi as a national recurring holiday. #36409

• INT App Store The App Store includes a Voucher Management category — A dedicated category for voucher-related applications is now available when browsing or filtering applications in the App Store.

The latest releases and improvements to the Booking Experts products

New

PMS Bookings Users can create a booking using an interactive map in the backoffice — When creating a single reservation booking, a toggle lets you switch between list and map views. The map view displays available objects as interactive markers. Select an object on the map to continue the booking process.

Improved

• PMS Owners The owner on an agreement can now be changed when all associated invoices are credited — The system now allows owner changes when all invoices linked to an agreement are fully credited. Previously, any existing invoice blocked owner changes.

• PMS Owners The settlements overview page now features updated columns and a results counter — The settlements page now separates agreement and commission agreement into distinct columns. The agreement link is now clickable for direct access. Start and end dates are merged into a single Period column. A new counter displays the total results above the table.

• PMS Bookings Group booking rent updates now dynamically display price adjustment information — The system now only displays the price adjustment message when actual adjustments are present on underlying rent items. The message also appears as a primary information alert.

• INT Distribution The HomeToGo integration now provides all available property translations in Listing.xml — The HomeToGo integration now returns all available property translations. This removes the previous limitation of only providing a few locales. It also sends country-specific locale subtags.

Add a new reservation through the back office, and switch to a map view to select the right available object.

Incorporated into backoffice creation flow for single reservations

When creating a new reservation for a guest in BEX PMS, the default view for the search results is the familiar list. Using the toggle at the top of the search results, you can now switch to the map view too. Note that a map must have been configured.

• The map view also only shows markers for objects that match your search filters.

• Zoom in or out, and move the around the map using click and drag.

• Clicking a marker will select the object, and the corresponding details are shown on the right.

• From here, you can continue the reservation process as usual.

The latest releases and improvements to the Booking Experts products

New

PMS Bookings Filter availability and select the channel when creating group bookings — The 'Create Group Booking' page now includes filter options for segments, types, and amenities. This allows you to quickly find and select the correct objects. Use the channel selector to choose a specific channel for the group booking, such as 'Event' or 'Group,' if configured.

PMS Invoices Customize group booking invoice summaries by cost item — You can now customize how group booking invoices summarize charges, allowing you to group by cost item instead of by reservation. This provides clearer invoice PDFs for group bookings.
Read more:Group booking management improvements

PMS Owners Owner pages now display agreements with visible budget statistics — The owner page now displays agreements instead of objects, making owner reservation discounts visible. This clarifies remaining budget for own stays directly on the agreement.

• This update is visible in individual Owner pages in the back office. It is also visible in the Owner Portal for the owners themselves.

CMS Content The CMS now displays 'Last actions' — A new 'Last actions' page displays the history of updates related to a site. Each entry includes the user who made the change, what was changed, and when it happened.

• Navigate to the CMS sidebar menu and open the 'Last actions' page at the bottom, underneath the Checklist.

CMS Google Maps API key centralized to PMS brand — The Google Maps API key is now centralized at the PMS brand level. This ensures consistent map functionality across all integrated websites.

Improved

• PMS Payments Payment batches only include sent invoices for processing — Payment batches now only include sent invoices.

• PMS Types The 'Accept same day bookings' time field is now a time input — It defaults to 23:59, which corresponds to same-day booking availability for the entire day.

• PMS Statistics Statistics tables now have sortable change column — Users can now sort data in the change column, directly in the Explorer. Useful to quickly identify performance trends.

• PMS Bookings Payment status filter in the reservation index can display payments that are due but not yet expired — The new 'Outstanding' option in Payment status filter displays reservations with payments that are due but have not yet passed their expiration date.

• PMS Bookings The reservation index now displays pet icons directly in the guest group column — The guest group column in the reservation index now includes a pet icon and count, allowing you to quickly identify reservations with pets.

• PMS Checkout Portal Hyperlinks in the booking portal's terms and conditions are now clearly visible — Hyperlinks within the terms and conditions in the booking portal now display with distinct visual highlighting.

• PMS Communications Send auto emails immediately and manually with stay date filter — The send moment 'Immediately' is now available for auto emails. This allows you to trigger emails instantly, safely constrained by a mandatory, new stay date filter. Can be used to instantly reach out to all present or upcoming guests.

• CMS Page deletion is restricted when in use — Page deletion is now blocked when a page is actively being used as a menu item.

• CMS The system offers distinct UK and US English language options — Managers can select specific English language variants for their content. This replaces the previous general English setting.

• CMS Content BEX Video widget now uses videos from video library — In the BEX Video widget, you can select BEX videos from a dropdown list, pulling directly from the video library.

• INT App Store The App Store has new categories for improved app discovery — The App Store now includes Customer Resource Management, Artificial Intelligence, and Event Management categories.

• INT Business Intelligence BigQuery now includes a new Brands dimension — The BigQuery application now includes a new Brands dimension. This dimension also includes the GTM key.

Updated booking distribution logic, renewed preference costs, improved todo workflows, and more.

Booking allocation by average daily revenue across active days

Bookings are now distributed fairly across objects using average daily revenue metrics that only take into account days that the object was actually available for booking. The system prioritizes objects with a lower earning speed. This updated logic ensures new or seasonal accommodations receive equal revenue opportunities alongside established units.

Renewed preference costs

The new structure for preference costs offers more control over how you charge for specific amenities and object selections. You can charge flat or stackable custom fees for preferred amenities, and amenities in objects on the map.

Vrbo and Expedia messaging in the unified inbox

Vrbo as well as Expedia guest communications can now be managed directly within the Inbox. Centralizing guest messages streamlines communication flows and improves response times, with Vrbo and Expedia being the third and fourth booking platforms whose messaging is integrated into the Inbox module.

Clearer discounts and extra details in reservation orders

The reservation order now displays discounts and surcharges directly on item rows. Original prices are shown with a strike-through next to the adjusted total. When adding extras, the price calculation used is shown for clearer understanding.

Edit payment schedules in a modal

Edit payment schedules directly within a modern modal without leaving the booking or invoice page. This keeps you in context and eliminates unnecessary navigation across pages. Date formats are now unified to ensure clean data entry.

Group todos by object for location planning

Organize unassigned todos by object/facility in the todo planner to easily assign todos that are in the same location. Executors can also organize and view all todos for one location in their portal. This grouping improves operational efficiency and reduces redundant trips across the grounds.

Executor’s ability to claim unassigned todos

Executors can now be given the permission to self-assign todos. That means that in their executor portal, the unassigned and not yet started todos on the connected list can be viewed and started. These actions are recorded in the activity log for operational transparency. Tabs allow executors to easily switch between assigned and unassigned todo overviews.

Making payments through payment link now faster for guests

The payment page that a payment link sent to guests by email leads to, is now streamlined. Guests can select their payment method directly on the main summary screen, without having to navigate multiple steps. The system updates totals dynamically before redirecting to the payment gateway.

New guest status filter for auto emails

This guest status filter can be used to reach bookers who are expected, currently checked-in, or checked-out.

Bulk delete unused contacts at organizational level

In the organizational view, a new filter in the contacts module isolates contacts that can be safely deleted. These contacts are not connected to any owners, channels, bookings, or invoices.

Dedicated view for owner periodic costs

Review all details and active agreements for any periodic cost on a single page. This view lists every active owner agreement linked to the cost. Managing the application of periodic costs no longer requires searching through individual owner files.

We’ve released several updates to improve how you create, manage, and check in group bookings. Here is an overview of what’s new.

Quick creation of group bookings with new filters

• When creating a new group booking, you can now filter available objects by segments, types, and amenities to find the right accommodations faster.

• You can also assign the booking directly to the correct channel, right from the creation screen. Especially useful if you work with a dedicated channel for group bookings, to more easily discern them in the Planboard.

Bulk pricing & order management

Customizing cost items for a group no longer requires updating each reservation individually. Use the new order summary on the booking page to apply updates across all associated reservations.

• Edit total rent: To change the total rent amount for the entire group booking. The new total will be automatically distributed across all individual reservations; in the same proportions as the original total.

• Edit or delete cost items in bulk: Adjust unit prices for specific costs across all reservations, or remove a cost item entirely in one go.

Quickly find and manage reservations in the group

The new searchable reservations list on the booking page lets you locate specific reservations instantly by guest name, object, license plate, stay dates, or reservation number. No more scrolling!

• Use the clickable icons to handle quick tasks like updating license plates, managing guest groups, or navigating to todos directly.

• Use the Check in all or Check out all buttons to process every reservation in a group booking at once to speed up arrivals and departures.

Custom invoicing

When it’s time to invoice your group booking, you now have more control over how charges are presented. Go to Administration settings > Templates to edit the invoice template used, and explore the options to:

• Group summary line items by invoice item (combining matching items by name and tax rate across the whole group booking) or listing totals strictly per reservation.

• Choose to exclude the detailed per-reservation item breakdowns on subsequent pages of the invoice.

SEO page settings, BEX video provider, cookie consent in PMS, and searchable form responses.

Separate tab for SEO settings in pages

When editing pages, the settings that are relevant for SEO are now separated into a dedicated tab. Easily manage titles, meta descriptions, search indexing, and URL overwrites for individual pages.

Default video provider set to BEX Video

Booking Experts now defaults to BEX Video when you upload a video to display. The feature name also replaces older references to clarify internal integration solutions.

Cookie consent management moved to PMS

Cookie consent settings have moved to PMS brand settings, for central management across all connected websites.

Enhanced Search & Book widget compatibility and display

The Search & Book widget operates seamlessly with the updated search engine. Search results cleanly display types with fewer than four images without layout distortions from vertical pictures. The engine also tracks list view events for better analytical tracking.

Searchable multi-select filter for form responses

The form response page includes a searchable multi-select dropdown grouped by active status. Filter the replies submitted to your forms across multiple forms at once and search directly inside response fields.

Excluding long-term segments from synchronization

Segments covering sites for very long-term rental, i.e. year sites, are now excluded from synchronization to CMS. This cleans up segment filter lists and type pages are not generated unnecessarily.