BEX PMS — Recap of January 2026

Guest birthdays, POS returns, accounting for discounts, pool settlements, and more.

Bookings & Reservations

Birthday indicator icon and filter

To help you provide a more personalized guest experience, a new birthday icon now appears on reservation and booking pages for guests celebrating during their stay. This indicator is also visible next to guest names in the guest list, and a new filter on the index page allows you to quickly identify these special occasions to streamline your hospitality efforts.

Enhanced payment status

The system now reflects financial statuses more accurately by accounting for processing payments and refunds. When a transaction is in progress, the payment status will indicate that no further action is required at that moment, helping you prevent accidental double refunds or premature payment reminders.

Flexible POS returns

You can now process product returns more efficiently in the Point of Sale (POS) system by entering negative quantities. This update allows for flexible refunds even without an original receipt, ensuring better guest service and maintaining accurate inventory records.

Improved communications inbox

The Inbox now displays the specific communication channel, such as Airbnb or Booking.com, directly on the conversation sidebar. This allows your team to immediately identify the source of each guest message and respond with the appropriate context.

Financials & Accounting

Custom ledger accounts for discounts

You now have greater control over your financial reporting by linking specific ledger accounts to discounts. You can choose to use the default rent ledger account or assign a unique account specifically for discounts, allowing for more granular tracking of your revenue streams.

Automated VAT journalizing for discounts

The system now automatically ensures that the applicable VAT on discounts is journalized correctly. This improvement guarantees that your financial records remain accurate and compliant without manual intervention.

Secure accounting records

A new organization-level setting allows you to prevent the reopening of closed accounting records for your administrations. This ensures that financial data remains final and consistent, supporting reliable reporting and central oversight.
Read more: Preventing closed financial records from being reopened

Owners & Portals

Enhanced pool settlement calculations

The process for calculating and invoicing large pool settlements has been significantly improved, reducing processing time and adding more detailed explanations to the interface. New options for pool point calculations and an additional owner profile setting allow you to control what information is shared with owners in their portal.
Read more: Pool system, Owner permissions: Rent amount, rent settlements, and show calculation

Owner-initiated cancellations

Owners now have the ability to cancel their own reservations directly through the Owner Portal prior to the arrival date. When a cancellation occurs, the backoffice receives a clear internal message, ensuring consistent communication and full visibility of changes initiated by owners.

Advanced DAC7 reporting for co-ownership

To support properties with multiple stakeholders, you can now manually split property income for DAC7 reporting. A new feature on the object listing page allows you to add multiple reportable owners and define specific income percentages for accurate tax compliance.

Todos & Logistics

Quick price adjustments for todos

You can now overwrite the price of a todo-related cost directly on the todo item itself. This allows for immediate modification of expenses as they occur, eliminating the need to wait and edit prices during the invoicing stage.