Flexible payments, new guest portal, new object page, and improvements for guest lists and todos.

Payments & Financials

Flexible partial payments

Guests can now make flexible partial payments directly through the payment portal. A new administrative setting allows custom payment amounts, providing guests with more control and improving the overall collection process.

Streamlined payment creation

The process for creating payments has been significantly streamlined by merging the 'New Payment' and 'New Payment Request' forms. The system now intelligently determines whether to create a direct payment or a payment request based on the selected method, reducing manual steps for your team.

Invoice periods included in exports

Exports of invoices now include the specific start and end dates of the invoice period. The exported financial data provides a clear reference for the timeframe each invoice covers, making external reporting and auditing simpler.

New BEX Payments installations start with reseller rates

To ensure optimal pricing structures for new users, the default starting point for BEX Payments is now reseller rates. This streamlines and simplifies the onboarding process for new administrations, and ensures that the most common and competitive rate structures are applied from the start.

Memos visible for payment installments

The index page for overdue payment installments has been upgraded to display booking memos as well as invoice memos, with a text balloon icon. This provides the immediate context of booking notes while managing collections, ensuring important information is accessible without navigating away from the financial overview.

Guest Experience & Portals

Major Guest Portal interface update

The Guest Portal has received a significant overhaul featuring a refreshed UI and a more mobile-friendly design that incorporates your organization's unique branding. Guests now benefit from a clearer booking overview, a dedicated section for payment deadlines, and a checklist for essential check-in tasks like finalizing guest lists and adding license plates.

Logging of guest actions

Everything a guest does within the Guest Portal, such as updating a guest list, adding a license plate, or adjusting order items, is now automatically logged in the reservation history. This created a transparent audit trail of all guest-initiated changes.

Operations & Bookings

User-focused redesign of object management

The individual object pages have been upgraded to a high-visibility tile structure. View all active settings and object details at a glance, and quickly manage objects without switching to another view.

Age mismatch alert and intermediate save of guest lists

Partially completed guest details can now be saved to be fully completed at a later time. This is possible both in the back office and the Guest Portal. Additionally, a new alert identifies age mismatches between the provided dates of birth and the guest group, helping to keep guest data accurate for insurance and reporting purposes.
Read more: New alert for age mismatch in guest group

Better data entry for new bookers and contacts

The layout for Booker and Contact forms has been redesigned to improve data entry. Financial fields like VAT and BRN are now logically grouped under financial details, and a new address line has been added to accommodate more complex location data.

Optimized todo management

Managing operational tasks is now more efficient with improved performance for bulk actions and currency displays for hourly rates. The completed todos page now sorts by the most recent completions, allowing managers to see the latest work status at the top of the list.